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Moderator
Posts: 630
Registered: 06-26-2009
ElizabethS

Win 7 Installation issues and questions

We have merged several threads on installation issues/questions to make it easier for users to locate answers on that topic.
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Visitor
Posts: 1
Registered: 11-30-2009
Question75515
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I bought my laptop in Kingston. Can I have the free windows 7 install done in Brockville, where I live?

I bought my laptop in Kingston. Can I have the free windows 7 install done in Brockville, where I live?
Trusted Expert
Posts: 1,592
Registered: 11-28-2007
roparadi
Job Title: Associate
Store: Shawnessy
Location: Calgary, AB
0

Re: I bought my laptop in Kingston. Can I have the free windows 7 install done in Brockville, where

Yes you can, you'll need to bring in your laptop, it's power cord, your Windows 7 disk, and your original receipt and any Future Shop location can do it for you.
Robert Paradis
ConnectPro Online Support Expert

Emerging Expert
Posts: 263
Registered: 06-14-2007
Chris_B
Job Title: Associate
Store: Chatham
Location: Chatham, ON

Re: I bought my laptop in Kingston. Can I have the free windows 7 install done in Brockville, where

[ Edited ]

Before doing so I would recommend getting a WIndows 7 Upgrade Advisor service completed on your unit. It can identify many possible problems before they occur. This service can be done by a certified ConnectPro Online Support Expert, in the comfort of your own home. You can find information regarding this service here.

 

You may also want to back up all your important data prior to the upgrade. This can be done by clicking on my graphic below and connecting to a ConnectPro Online Support Expert or if you should choose, you can have one of the in-store tech experts to complete the work for you.

 

It's always best if a clean install is completed when upgrading to a new version of windows, if not, you could be carrying over problems that may or may not be present in your current configuration.

 

More info about ConnectPro Online Support as it applies to your situation can be found here.

 

Hope that information helps you out some.

Message Edited by Chris_B on 12-01-2009 03:56 PM

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Emerging Expert
Posts: 98
Registered: 06-25-2009
clicker22
0

how would i install install windows 7

was chatting with hp and they told me that i would lose all my burning software that was installed and apps so how would i install windows 7 with out lossing these softwares and apps and i think they said drivers to i know they said there is driver problems with windows 7 as well i am at a lost any help will be good help :smileyvery-happy:
Exalted Expert
Posts: 4,105
Registered: 06-14-2007
Tanarus
Job Title: Associate
Store: Orangeville
Location: Orangeville, ON
0

Re: how would i install install windows 7

If you're running the version of Windows Vista that coincides with your copy of Windows 7 (Home Premium or Ultimate, for example) then there's another option available to you, called the in-place upgrade. This upgrade will preserve your programs and personal files, and replace just the operating system. Simply insert your Windows 7 disk at any time while running Vista, and you'll be given the option to install Windows 7, and perform the upgrade. The setup will first check your system for any incompatibilities or issues you might have in Windows 7, and if there's nothing system crippling, setup will proceed.

 

If you received your W7 upgrade from HP, you should have also received a HP Upgrade Assistant Disk. If this is the case, run this disk both before and after you run the Windows 7 Upgrade disk, so it can prepare your computer for the upgrade, as well as install HP drivers and software once the upgrade is complete. Also note that if you received your copy of Windows 7 from your manufacturer, Future Shop's in-store computer technicians can perform the upgrade for you, for free. Simply bring in the computer, your disks, and your receipt, and they'll take care of things.

Tanarus Asamiya
Senior ConnectPro Computer Technician @ #615: Orangeville, Ontario
Emerging Expert
Posts: 98
Registered: 06-25-2009
clicker22

Re: how would i install install windows 7

i have a copy of vista recovery disks would those reinstall the burning software and applications if i was to do that because i want a clean install if posable and could future shop do it for me because im getting to confused:smileysad:

Emerging Expert
Posts: 121
Registered: 06-14-2007
AndrAia
Job Title: Associate
Store: Cambridge
Location: Cambridge, ON
0

Re: how would i install install windows 7

Hi clicker,

 

Unfortunately the Vista recovery discs for HP's are used for reinstalling the entire system, you can't just re-install programs so no they cannot be used that way.

 

I agree with Tanarus, if you're worried about loosing things I would take it into your local Future Shop and talk to the technicians there. They can take a look at your system, reccomend and upgrade install or clean install for you, and give you suggestions for maintaining your files and programs, or just do it for you!

 

**Note: charges may apply for in-store techs to perform any work other than a basic upgrade if you received your Windows 7 discs from the manufacturer

 

 

Michelle Berrill
ConnectPro Senior Expert - Computer Services
Emerging Expert
Posts: 98
Registered: 06-25-2009
clicker22
0

Re: how would i install install windows 7

i was just applying that im going to do a vista recovery any ways first so that will be a clean install so i could just do a upgrade after the vista recovery to upgrade to windows 7 that would be like a clean install.as for the software i was wondering about i think i got it :smileytongue:licked :smileytongue:lol i was chatting with hp and got more info from them so as i was wondering yes its going to reinstall the burning software and apps just not the tweaks fs did unfortunatly but from more reading i dont have to worry about tweaks all i have to do is scrap the bloat ware and fix sticky keys stuff like that i think i finally got the whole thing :smileytongue:licked :smileytongue:now i hope ty for all the help :smileyvery-happy:
Emerging Expert
Posts: 98
Registered: 06-25-2009
clicker22
0

if i was to do a clean install of windows 7 how could i get hp applications back to window 7

like cyberlink dvd suit and power 2 go 'ect'